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Hotel "Lowest Rate Guaranteed" Terms and Conditions: If you book a qualifying prepaid hotel rate on and then find the same room, in the same hotel, for the same dates, the same number of children and adults, at a lower price online, before taxes and fees, we'll refund you the difference. American Express Travel will refund the difference to the credit card you used to make your hotel reservation in approximately 15 business days after claim is received.
The "Lowest Rate Guaranteed" policy does not apply to rates booked through the FINE HOTELS & RESORTS.Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this offer, such as 5X bonuses for Platinum and Business Platinum Card Members.Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points.Please provide information about the lower hotel rate you found on another site.That price must be for the same hotel, dates of travel, room type, and number of adults and children, as the reservation you booked on the American Express Travel website. Please use the "Comments" field to provide any additional information needed to find the lower rate.